Local support while you travel independently

Online assistance for trip planning, local travel questions and communication needs. Confirm the available language with our team before booking.

USD 41.00 per group

Up to 7 days · 08:00–20:00 China time (09:00–21:00 Korea time).

This service does not provide 24-hour standby.

USD reference prices use the ECB rates dated 9 October 2026, with a 10% adjustment, rounded to the nearest cent. Final availability, total, deposit, balance, payment fees and cancellation terms are confirmed in your written quote.

What the service can help with

Reviewing your proposed trip and sightseeing order.
Online guidance for tickets, local transport and travel questions.
Communication guidance and local contact information when plans change.

Before you choose this service

It is not insurance, emergency dispatch, medical care or a guarantee that a problem will be resolved. Tickets, transport, accommodation and other third-party expenses are separate.

For emergencies, contact local police, medical services, your hotel or the relevant consular service first.

Do not send passports, payment passwords or other sensitive documents through the inquiry form.

Changes and cancellation

You can request cancellation before the first custom itinerary review begins. After work begins, the refundable amount depends on the work already provided and whether the service has started. Confirm the current terms with our team before paying.