To travel businesses:

To support the Tianmen Mountain cableway upgrade and the construction of the lower-station complex, and to allow construction to proceed while maintaining normal scenic-area operations, passenger service on the Tianmen Mountain cableway between the downtown lower station and the middle station will stop from 13 October 2026. The entire Tianmen Mountain cableway will then cease operation. Only the round-trip cableway Route C visitor transport route will remain open. Sales of Route A and B combined tickets will stop, and the suspension of sales for one-way cableway Route 1 and 2 combined tickets will continue.

The Route C visitor transport route remains unchanged, as follows:

Enter through the mountain gate after ticket inspection → take the Tianmen Cave Express Cableway uphill to visit Tianmen Cave → take the seven sections of escalators through the mountain behind Tianmen Cave to the summit → visit the summit sights → take the seven sections of escalators back to Tianmen Cave → take the Tianmen Cave Express Cableway downhill to the mountain gate and exit.

Note: The round-trip cableway Route C combined-ticket price remains unchanged. It includes the transport listed in the itinerary above, but excludes a one-way uphill ride on the Dengtianmen escalator (the lower escalator section). The normal fare applies to uphill rides on the lower escalator, and existing discounts and exemptions for travel-agency groups remain in effect. Downhill rides on the lower escalator are free for all visitors.

From 13 October 2026, ticket-sales hours will change to 07:30–16:00, and passenger operations will start at 08:00. During this period, the return shuttle between the Tianmen Mountain cableway lower station and the mountain gate will continue operating normally. Group and individual ticket counters and the customer-service counter at the lower station will also remain open.

Hunan Zhangjiajie Tianmen Mountain Tourism Co., Ltd. (湖南张家界天门山旅游股份有限公司)

29 September 2026